Water Line Replacement in Hillsboro, OR
Serving the Jackson School neighborhood and all of Hillsboro. Leaking water service, low pressure, or an aging pipe that's been patched one too many times — we'll come out, take a look, and give you a straight answer on what makes sense.
Water Service Lines in Hillsboro
Hillsboro is one of the fastest-growing cities in Oregon, but it also has older established neighborhoods — including the Jackson School area — where original water service lines have been in the ground for decades. Many of these homes were built with galvanized steel service lines that have a lifespan of 40–70 years. If your home is older and you've never had the water service inspected or replaced, it may be overdue.
Even newer Hillsboro developments aren't immune. Poor installation, soil movement, or tree root pressure can affect any water service line regardless of age. The good news: when caught early, replacements are straightforward and don't have to destroy your property to complete.
Signs You May Need a Water Line Replacement
- Low water pressure at every faucet in the house — not just one
- Unexplained wet, soft, or muddy spots in your yard
- Water bill noticeably higher without an obvious reason
- Rust-colored or discolored water, especially first thing in the morning
- Visible water pooling near the meter or at the street connection
- You've had multiple repairs on the same line within a few years
- Your home is older and the original water service has never been replaced
Your Replacement Options
Not every water line replacement looks the same. We evaluate your property first and recommend the method that makes the most sense for your specific situation.
🚜 Traditional Excavation
When rock, utilities, tight access, or unusual pipe routing makes it necessary, open trench is the right call. We excavate carefully, minimize disturbance where possible, install the new service, test it completely, and restore the site before we leave.
Best for: properties with rocky soil, utility conflicts, or complex routing.
⚙️ Directional Drilling — No Trench
When soil conditions allow, we use a Ditch Witch directional drill to bore underground and pull a new PEX water service through — no continuous trench across your yard. Your lawn, garden, driveway, and landscaping stay intact.
Best for: properties with good soil where protecting landscaping matters.
Many Hillsboro properties — including homes in the Jackson School area — are good candidates for directional drilling. We'll let you know after we assess your property, not before.
What to Expect During a Water Line Replacement
- On-site assessment — We locate the existing water service, evaluate access, check for utility conflicts, and determine the best replacement method for your property.
- Permit pulled — We handle the City of Hillsboro permit so you're covered from start to finish.
- Water shut off — We coordinate the water shutoff with you so downtime is planned and minimal.
- New service installed — Whether excavation or directional drilling, the new PEX service line goes in correctly the first time.
- Pressure tested — We test the new line before backfilling or closing any access pits. If it doesn't pass, we fix it on the spot.
- Water restored and site cleaned — Water is back on, the area is cleaned up, and we walk you through what was done before we leave.
Why Choose True Flow Plumbing in Hillsboro
- Licensed and insured — CCB#200212
- We own our own directional drilling equipment — no subcontractors for trenchless work
- Straight pricing before we start — no surprises on the invoice
- We pull permits and handle the paperwork with the City of Hillsboro
- We've worked throughout Hillsboro including the Jackson School, Tanasbourne, and Orenco neighborhoods
- We explain your options honestly — if your line can be repaired instead of replaced, we'll tell you
Frequently Asked Questions
What are the signs I need a water line replacement in Hillsboro?
Low water pressure throughout the house, wet spots in your yard, a higher water bill with no explanation, discolored water, or a visible break near the meter are the main signs. Older homes in the Jackson School area with original galvanized service lines are also worth evaluating proactively.
Can you replace my water line without digging up my yard?
Often yes. We use directional drilling to install the new service underground without a continuous trench. Many Hillsboro properties are good candidates. We evaluate your specific property before making a recommendation — we won't promise directional drilling before we've seen what we're working with.
How long does a water line replacement take?
Most residential jobs are completed in a single day. More complex situations — long runs, difficult access, rock — may take longer. We give you a realistic timeline before work starts.
Does the City of Hillsboro require a permit?
Yes. We handle the permitting process with the City of Hillsboro as part of every job. You don't need to track it down yourself.
What pipe material do you install?
We install PEX for directional drilling and PEX for traditional replacement work. Both are durable, corrosion-resistant, and a significant upgrade over aging galvanized steel. Either material is built for 50+ years of reliable service.
Do you serve the Jackson School neighborhood specifically?
Yes — we serve the Jackson School area, Tanasbourne, Orenco Station, South Hillsboro, and all of Hillsboro and Washington County. Give us a call and we'll get out to take a look.
Neighborhoods We Serve in Hillsboro
Don't see your neighborhood? Call us — we likely cover it.
Water Line Problem in Hillsboro?
Call us or request an estimate online. We'll come out, assess your water service, and tell you exactly what your options are — no guesswork, no pressure.